A look at Auction House London’s commitment to delivering high quality customer service
Auction House London didn’t achieve its status as being one of the UK’s top property auction companies without reason. Our relentless drive to offer high levels of customer service has undoubtedly been an influencing factor in our success. Take a look at some of the ways Auction House London delivers high levels of customer service.
If you are looking into buying or selling property at auction it stands to reason that you expect certain standards and assurances from any company claiming to be professional auction sellers.
When buying or selling property at an auction you need:
A record of good results and satisfied customer feedback readily available to peruse.
All the information easily at hand to be able to buy and sell your property, available on line and also in paper format.
Availability of professional staff to give advice on your particular situation.
A worldwide chain of potential customers and extensive advertising.
Auction House London provides all this and more. We have risen rapidly to a position of high standing amongst the elite property auction houses. This has been done by refusing second best standards and putting client needs to the fore. Professional yet personal service has always been a corner stone of our company policy.
Every vendor will be allocated a committed staff member who will be contactable even outside office hours. Regular updates concerning interest in any property is also part of the personal service offered. This has resulted in a confident client base that returns time and again, knowing that Auction House London care about their customers. It is not only solo clients that are catered for, asset managers, LPA receivers and individuals building up portfolios, right through to large property companies, use Auction house London services.
Extensive advertising
We advertise extensively in the national and regional Trade press and Estates Gazette. We also house a national data base of information, both past and present and over 39,000 registered buyers. Online property portals, such as Rightmove and Zoopla, plus many more, are extensively used.
Local Property Investors are kept informed, along with local builders and Developers, who may be interested in specific properties. We provide the full packaged service, based on our experience of every possible situation.
There are over 40 regional auctioneers that work closely under one banner, so that no matter where you are selling or buying in the U.K. we have you covered.
Average 90% sales rate
Auction House London are a successful property auction company with an average sale rate of 90% which has been maintained for the past two years – a great achievement when you bear in mind that the national average for all auction houses is 76%. We have every intention of repeating if not bettering our figures during 2015.
If you are thinking of entering your property in an auction and would like to have an appraisal, that we offer free, please contact the friendly professional Auction House London team at info@auctionhouselondon.co.uk.